Notifications

Web push notifications tell you the moment an agent needs you, even when the Operon tab isn’t open. When a session flips to awaiting input, blocked, or error, the web app can send a push notification to any browser or phone you’ve subscribed. Tap it to jump straight to that session.

Enabling notifications

1. 1

   Open Settings → Notifications

   Go to Settings in the web app and choose the Notifications section.

2. 2

   Enable on this device

   Click “Enable on this device.” Your browser will ask for notification permission — allow it. This is the only place the Operon service worker is registered, and only for devices that opt in.

3. 3

   Confirm the device is subscribed

   Once enabled, the panel shows “This device receives alerts” and lists it under Subscribed devices. Repeat on any other browser or phone you want to be alerted on.

4. 4

   Manage or turn it off anytime

   Use Disable to stop alerts on the current device, or remove any device from the Subscribed devices list. Turning it off unregisters that device’s subscription.

Platform and deployment caveats

Web push depends on both your device and the deployment being set up for it:

• On iPhone and iPad, Safari only delivers web push to an installed web app. Add Operon to your Home Screen first (Share → Add to Home Screen), open it from there, then enable notifications.
• If your browser has blocked notifications for the site, you’ll need to re-allow them in the browser’s site settings before enabling.
• Push must be configured on the deployment you’re using. Self-hosted or preview deployments that don’t have push keys set up will show a “not configured” message when you try to enable — this is expected, not a bug.